Our technical writing staff have extensive experience documenting varied software and hardware products, including the following technologies:

• Voice over internet protocol (VoIP)
• Network segmentation
• Data encryption
• Non-linear editing
• Digital broadcast rundown management
• Digital broadcast servers
• Enterprise-level tax software
• Anti-virus software
• Multi-platform volume sharing (Windows and Mac)
• Security tracking systems
• Laboratory production management
• Embedded systems for connected devices

Our specialties in designing and writing documentation for the computer industry include:

• Document Design
• User and Installation Guides
• API Guides
• Online Help Systems
• Technical Editing and Indexing
• Online Learning Modules
• Quick Reference Guides

We are experts with the following publication tools:

• Adobe InDesign & Pagemaker
• Microsoft Office 2007, including Word
• Adobe Illustrator & Photoshop
• Adobe Framemaker
• DevTrack
• Microsoft Visio
• Rational ClearCase
• JavaHelp
• Macromedia Dreamweaver, Authorware & Flash
• TechSmith SnagIt & Camtasia
• HTML, PHP, XML and MySQL
• Adobe Acrobat
• Quadralay Webworks
• RoboHelp